Workplace Diversity

Workplace Diversity

In-house or live and virtual public events.
Course Curriculum
Module One: Getting Started
Workshop Objectives
Module Two: Understanding Diversity
Related Terms and Concepts
A Brief History
A Legal Overview
Module Three: Understanding Stereotypes
Stereotypes vs. Biases
Identifying Your Baggage
Understanding What This Means
Module Four: Breaking Down the Barriers
Changing Your Personal Approach
Encouraging Workplace Changes
Encouraging Social Changes
Module Five: Verbal Communication Skills
Listening and Hearing; They Aren’t the Same Thing
Asking Questions
Communicating With Power
Module Six: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Seven: Being Proactive
Encouraging Diversity in the Workplace
Preventing Discrimination
Ways to Discourage Discrimination
Module Eight: Coping with Discrimination
Identifying If You Have Been Discriminated Against
Methods of Reprisal
Choosing a Course of Action
Module Nine: Dealing with Diversity Complaints as a Person
What to Do If You’re Involved in a Complaint
Understanding Your Role
Creating a Support System
Module Ten: Dealing with Diversity Complaints as a
Manager
Recording the Complaint
Identifying Appropriate Actions

Choosing a Path
Module Eleven: Dealing with Diversity Complaints
as an organization
Receiving a Complaint
Choosing a Response
Learning from the Complaint
Module Twelve: Wrapping Up
Words from the Wise