Middle Manager

Middle Manager

Module One: Getting Started
Workshop Objectives
Pre-Assignment Review
Module Two: Introduction to Management
What is Management?
What Do Mangers Do?
What Does It Take to Be a manager?
Why Does Management Matter?
Module Three: Ethics and Social Responsibility
What is Ethical Workplace Behavior?
What is Unethical Workplace Behavior?
How to Make Ethical Decisions
What is Social Responsibility?
Module Four: Managing Information
Why Information Matters
Strategic Importance of Information
Characteristics and Costs of Useful Information
Getting and Sharing Information
Module Five: Decision-Making
What is Rational Decision-Making?
Steps to Rational Decision-Making
Limits to Rational Decision-Making
Improving Decision-Making
Module Six: Control
Basics of Control
The Control Process
Is Control Necessary or Possible?
How and What to Control
Control Methods
Module Seven: Organizational Strategy
Basics of Organizational Strategy
Sustainable Competitive Advantage
Strategy-Making Process
Corporate, Industry, Firm Level Strategies
Module Eight: Innovation and Change
Organizational Innovation
Why Innovation Matters
Managing Innovation
Organizational Change
Why Change Occurs and Why it Matters
Managing Change
Module Nine: Organizational Structures and Process
Departmentalization
Organizational Authority
Job Design
Designing Organizational Process
Module Ten: Managing Teams
The Good and the Bad of Using Teams
Kinds of Teams
Work Team Characteristics
Enhancing Work Team Effectiveness
Steps:
Module Eleven: Motivation and Leadership
Basics of Motivation
Equity Theory
Expectancy Theory
What is Leadership?
Situational Leadership
Strategic Leadership
Module Twelve: Wrapping Up
Words from the Wise