Generation Gaps
Module One: Getting Started
Workshop Objectives
Pre-Assignment Review
Module Two: History
What Generations Exist in the Workplace?
What Defines a Generation?
What this Means in our Workplace
Module Three: Traditionalist
Their Background
Their Characters
Their Working Style
Module Four: Baby Boomers
Their Background
Their Characters
Their Working Style
Module Five: Generation X
Their Background
Their Characters
Their Working Style
Module Six: Generation Y
Their Background
Their Characters
Their Working Style
Module Seven: Differentiations Between
Background
Attitude
Working Style
Life Experience
Module Eight: Finding Common Ground
Adopting a Communication Style
Creating an Affinity Group
Sharing Knowledge 21
Module Nine: Conflict Management (I)
Younger Bosses Managing Older Workers
Avoid Turnovers with a Retention Plan
Breaking down the Stereotypes
Module Ten: Conflict Management (II)
Embrace the Hot Zone
Treat Each Other as a Peer
Create a Succession Plan
Module Eleven: The Power of 4
Benefits of Generation Gaps
How to Learn from Each Other
Embracing the Unfamiliar
Module Twelve: Wrapping Up
Words from the Wise
USD:400.00 Per Participant (Ask for the Discount) MINIMUM 10 IN ONE GROUP.
(With Lunch and 2 Coffee Breaks), Printed Course Material and Certificate.
Duration: TWO Days (5 Hour's Per day)
Register