Creative Problem Solving

Creative Problem Solving

• Getting Started
o Workshop Objectives
o Action Plans and Evaluations
• Problem Solving Methods
o What is a Problem?
o What is a Creative Problem Solving?
o What are the Steps in the Creative Solving Process?
• Information Gathering
o Understanding Types of Information
o Identifying Key Questions
o Methods of Gathering Information
• Problem Definition
o Defining the Problem
o Defining Where the Problem Originated
o Defining the Present State and Desired State
o Starting and Restarting the Problem
o Analyzing the Problem
o Writing the Problem Statement
• Preparing for Brainstorming
o Identifying Mental Blocks
o Removing Mental Blocks
o stimulating Creativity
• Generating Solutions-I
o Brainstorming Basics
o Brainwriting and Mind Mapping
o Duncker Diagrams
• Generating Solutions-II
o The Morphological Matrix
o The Six Thinking Hats
o The Blink Method
• Analyzing Solutions
o Developing Criteria
o Analyzing Wants and Needs
o Using Cost/Benefit Analysis
• Selecting a Solution
o Doing a Final Analysis
o Paired Comparison Analysis
o Analyzing Potential Problems
• Planning Your Next Steps
o Identifying Tasks
o Identifying Resources
o Implementing, Evaluating and
Adapting
• Recording Lessons Learned
o Planning the Follow-Up
Meeting
o Celebrating Success
o Identifying Improvements
• Wrapping Up
o Words from the Wise
o Parking Lot
o Action Plans and Evaluations