Anger Management

Anger Management

Module One: Getting Started
• Workshop Objectives
• Pre-Assignment Review
Module Two: Understanding Anger
• The Cycle of Anger
• Understanding Fight or Flight
• Common Myths about Anger
Module Three: Do’s and Don’ts
• Unhelpful Ways of Dealing with Anger
• Helpful Ways of Dealing with Anger
Module Four: Gaining Control
• A Word of Warning
• Using Coping Thoughts
• Using Relaxation Techniques
• Blowing Off Some Steam
Module Five: Separate the People from the Problem
• Objective vs. Subjective Language
• Identifying the Problem
• Using “I” Messages
Module Six: Working on the Problem
• Using Constructive Disagreement
• Negotiation Tips
• Building Consensus
• Identifying Solutions
Module Seven: Solving the Problem
• Choosing a Solution
• Making a Plan
• Getting it Done
Module Eight: A Personal Plan
• Understanding Hot Buttons
• Identifying Your Hot Buttons
• A Personal Anger Log
Module Nine: The Triple A Approach
• Alter
• Avoid
• Accept
Module Ten: Dealing with Angry People
• Understanding the Energy Curve
• De-escalation Techniques
• When to Back Away and What to Do Next
Module Eleven: Pulling It All Together
• Process Overview
• Putting It into Action
Module Twelve: Wrapping Up
• Words from the Wise